Are you struggling with weak WiFi signals in certain corners of your home? A Rockspace extender setup might be the solution you need, but sometimes even these helpful devices can run into problems. Don’t fret! In this post, we’ll walk you through the process of troubleshooting common issues with your Rockspace extender in the simplest way possible.
Common Issues & Its Solutions
Issue 1: No Signal or Weak Internet Connection
Sometimes after setting up of Rockspace extender, it’s not giving you the stronger signal you expected. It can occur due to improper power supply and loose cable connections.
Solutions
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First, ensure that the extender is properly plugged into a power outlet and within a reasonable distance from your router.
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Check if the extender’s LED lights are on. If not, try changing the outlet or verifying the power connection.
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Make sure you’ve followed the setup instructions correctly. Reconfigure the extender if needed.
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Experiment with the extender’s placement. Avoid obstacles and interference from walls and electronic devices.
Issue2: Can’t Connect to the Extender
Many users can’t connect to the extender. This issue occurs due to the wrong placement and temporary hiccups in the networking device.
Solution
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Confirm that your device is within the extender’s coverage area.
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Double-check the extender’s network name Rockspace_ext (SSID) and password. They should be the same as your main router’s credentials.
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Restart both the extender and your device. Sometimes, a simple reboot can work wonders
Issue 3: Extender LEDs Are Blinking
Rockspace extender comes with a set of LED lights that indicate the working status of the networking device. But, sometimes the extender shows a red light which means it faces a problem communicating with the router or does not get the proper power supply from the socket.
Solution
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Check your main router. If it’s experiencing issues or downtime, the extender might have trouble connecting too.
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Reset the extender to its factory settings and reconfigure it. Refer to the user manual for instructions.
Issue 4: Slow Internet Speed through the Extender
Even though you’re connected to the extender, your internet speed is frustratingly slow. This could happen when the extender gets a poor internet connection from the host router or excessive distance between the devices.
Solution
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Make sure there aren’t too many devices connected to the extender simultaneously, as this can slow down the network.
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Verify that the extender isn’t too far from the router. A weaker signal between them can lead to slower speeds.
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Update the extender’s firmware if a newer version is available. This can improve performance and fix bugs.
Issue 5: Frequent Disconnection
This is also could be the most common issue that usually people face with frequent disconnection. Due to this people are not able to connect to the internet. This can occur due to interference with the networking device.
Solution
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Check for interference from other electronic devices or neighboring networks. Adjust the extender’s channel settings if needed.
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Ensure that the extender is placed away from microwave ovens, cordless phones, and other potential sources of interference.
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Reboot both the extender and your router. This often resolves connection instability.
Hence, these are the issues and solutions that most of the users face nowadays.
Conclusion,
Troubleshooting common issues of Rockspace extender doesn’t need to be a daunting task. By following these simple steps, you can resolve the most common issues with your Rockspace extender and enjoy seamless internet coverage throughout your home. If you’re still facing problems after trying these solutions, don’t hesitate to perform the reset process. Once the device is reset all the customized settings are erased and you need to reconfigure it.
