The modern telecommunication industry has surpassed several challenges with powerful tools and innovative solutions. SBS (Session Border Controller) and multi tenant IP PBX solutions are two pivotal tools that are used in building a powerful ecosystem for the SIP telephony industry. Technically, both of them are completely different solutions. However, there are some cross-functionalities that make them used together in the VoIP network, which we will explore in this article.
Understanding SBC
Session Border Controller Solution is an advanced security tool implemented into VoIP networks to encourage secure and cross-platform communication. It is the most efficient mechanism to enforce security because it checks all packets entering or leaving the network at the border of the network, which is why it is referred to as a session border controller.
Understanding a Multi Tenant IP PBX Solution
A multi tenant IP PBX system is a complete communication solution with tenant support. It provides a range of rich communication features that can help businesses enjoy the features and advantages of SIP telephony. Moreover, it provides centralized control over all tenants with its multi tenant nature.
SBC vs. Multi Tenant PBX
As discussed earlier, both a session border controller and multi tenant PBX solution are used together to enjoy secure and rich communication and collaboration features in an ecosystem of VoIP telephony. However, both are completely different solutions. There is no comparison of SBC and multi tenant IP PBX development processes because these tools serve different purposes in the telecommunication industry.
So, let’s understand the difference between both of them by discussing major factors
Fundamental Role
The fundamental role of SBC is to serve as a guardian at the border of the VoIP network. It keeps watch on all voice, video, and data packets that transit through the VoIP network.
On the other hand, a multi tenant IP PBX is a communication and collaboration tool. Therefore, it meets the communication needs of businesses. Moreover, it also provides a centralized administrative control to create, delete, and manage tenant accounts.
Target Users
An SBC will only have direct users if it is developed for them. In fact, it will work in the background and consumers will never get to know about the presence or absence of SBC in their network. The target users of this solution are VoIP service providers or enterprises.
A multi tenant PBX will be used by direct consumers to meet their collaboration and communication needs. Therefore, it will be used by direct business users, which is its target audience.
Key Features
Key features of a session border controller system include security checks to protect the network from attacks like DoS, DDos, and more. Furthermore, its key features include interoperability to support communication across different networks. Furthermore, it also helps in managing quality of service.
On the other hand, a multi tenant IP PBX solution will be loaded with communication features such as IVR, auto attendant, call transfer, call forwarding, call recording, voicemail, extension management, tenant management, call logs, and more.
Configuration
An SBC will definitely have a personalized and complicated deployment and configuration because it must match the network configurations. Moreover, it has to provide a high level of security.
On the other hand, a multi tenant PBX is not dependent on any other factor. Therefore, its deployment and configuration will be pretty straightforward.
Concluding Note
In conclusion, both SBC and multi tenant IP PBX are two different VoIP solutions with different roles. Often, they are used differently but in conjunction to build a complete and secure communication platform. Therefore, the multi tenant IP PBX development process also often includes the development of SBC as it builds a powerful and secure multi tenant IP PBX.
